Torqeedo GmbH
Torqeedo is a pioneer of electromobility on the water. Founded in 2006, we are the world leader in developing and manufacturing the world's most advanced marine propulsion systems: uncompromising, sustainable, superior in performance, design and comfort. We employ over 150 people worldwide and are always looking for new colleagues, people who want to make a difference.

Currently we are looking for Crystal Lake at the earliest possible starting date in full time a

Specialist (m/w) Customer Service

Responsibilities:

  • Processing customer orders and returns in an accurate and timely matter. (Knowledge of Microsoft Navision/Dynamics a plus)
  • Responsible for assisting customers with making purchasing decisions and “upgrading the sale” whenever possible
  • Daily interaction with internal departments (Distribution, Finance, Marketing, Logistics)
  • Provide extensive product knowledge and handle all requests from our consumers and customers
  • Responding to customer inquiries via incoming calls and e-mails
  • Following up with customers on pricing and order discrepancies
  • Inventory reconciliation
  • Special projects as needed

Qualifications:

  • Ability to multi-task
  • Excellent attention to detail, follow through ability and initiative
  • Strong time management and organization skills
  • Bachelor’s degree preferred
  • Minimum of three years relevant customer service experience preferred
  • Sales experience a plus
  • Excellent phone communications
  • Persuasive and professional
  • Ability to learn and communicate technical sales information
  • Proficient in Microsoft Office / Experience with Microsoft Navision\Dynamics a plus

If we have aroused your interest, we look forward to receiving your full and meaningful application, indicating your salary expectations and your earliest possible starting date.

Being on board
Respect and trust are the basis of how we work together. We provide creative freedom and a diverse team; we expect innovation and commitment. Our teams are small; our decision making is fast. We share a passion for boating and for making it more sustainable.

If you have any questions, please contact

Yvonne Princk
Treasurer / Manager Finance, HR & Admin Inc.
Phone + 1 312 259 4660